Shipping policy
SHIPPING POLICY
Last updated: October 23, 2025
Thank you for visiting and shopping at Nutrition House. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping (5-7 business days): Calculated at checkout
- Expedited Shipping (2-3 business days): Calculated at checkout
- Express Shipping (1-2 business days): Calculated at checkout
Free Shipping
We offer free standard shipping on orders over $50 within the continental United States.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Nutrition House is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Nutrition House is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently offer shipping to select international destinations. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.
Lost or Stolen Packages
Nutrition House is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, and shipping carrier information for the customer to investigate.
Wrong Address Disclaimer
It is the responsibility of the customer to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
- Email: management@nutritionhouse.us
- Phone: (631) 824-1254
- Address: 691 NY-25A, Miller Place, NY 11764, United States